1. Processing Time

• All orders are processed within 24 hours (excluding weekends and public holidays).

2. Shipping Time & Charges

• Within Kerala:

  • Delivery time: 3-5 business days

  • Flat shipping fee: ₹100 (for orders below ₹2,000)

  • FREE shipping on orders above ₹2,000

• Outside Kerala:

  • Delivery time: 10-12 business days

  • Shipping charges apply based on location (calculated at checkout).

3. Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS/email to monitor your delivery.

4. Delivery Areas

• We currently ship across India. For international shipping, please contact us.

5. Delays & Issues

• While we ensure timely delivery, unforeseen delays (weather, courier delays, etc.) may occur. For any concerns, reach us at [Your Customer Support Email/Phone].

Note: Delivery times are estimates and may vary slightly based on location and logistics.